At Hoorain Collection, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, share, and protect your information when you visit our website or make purchases from us.
Information We Collect
Personal Information You Provide:
- Name, email address, phone number
- Billing and shipping addresses
- Payment information (processed securely through our payment providers)
- Account information if you create an account
- Communication preferences and feedback
Information Automatically Collected:
- IP address and device information
- Browser type and version
- Pages visited and time spent on our website
- Referring website information
- Cookies and similar tracking technologies
How We Use Your Information
We use your personal information to:
- Process and fulfill your orders
- Communicate with you about your purchases
- Provide customer support and respond to inquiries
- Send promotional emails (with your consent)
- Improve our website and shopping experience
- Prevent fraud and ensure website security
- Comply with legal requirements
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share your information with:
Service Providers: Trusted third parties who help us operate our business (payment processors, shipping companies, marketing platforms)
Legal Requirements: When required by law, court order, or to protect our rights and safety
Business Transfers: In the event of a merger, acquisition, or sale of our business
Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.
Cookies and Tracking
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can control cookie settings through your browser, though some features may not function properly if cookies are disabled.
Your Rights
You have the right to:
- Access and update your personal information
- Request deletion of your data
- Opt-out of marketing communications
- Withdraw consent for data processing
- Request a copy of your data
To exercise these rights, contact us at [privacy@hooraincollection.com].
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. Please review their privacy policies before providing any information.
Data Retention
We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and resolve disputes. Account information is kept until you request deletion or close your account.
International Transfers
If you are located outside of [Country], your information may be transferred to and processed in [Country] where our servers are located. We ensure appropriate safeguards are in place for such transfers.
Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will take steps to delete the information.
Changes to This Policy
We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new effective date.
Contact Us
If you have questions about this Privacy Policy or our data practices, please contact us:
Email: info@hooraincollection.com
Phone: +923092300016
Address: Az fabrics, F88M+Q4C, Liaquatabad (Dhalla), Lahore